:root{--navy-900: var(--brand-topbar, #0a0f1a);--navy-800: var(--brand-sidebar, #0f172a);--navy-700: var(--brand-sidebar-alt, #1e293b);--slate-300: #cbd5e1;--slate-500: #64748b;--blue: var(--brand-primary, #2563eb);--blue-hi: var(--brand-accent, #3a82f6);--blue-soft: color-mix(in srgb, var(--blue) 9%, #fff);--blue-soft-2: color-mix(in srgb, var(--blue) 18%, #fff);--blue-deep: color-mix(in srgb, var(--blue) 70%, #000);--bg: #f4f6fa;--card: #ffffff;--line: #e2e8f0;--text: #0f172a;--muted: #64748b;--radius: 12px;--shadow: 0 1px 2px rgba(15, 23, 42, .06), 0 4px 16px rgba(15, 23, 42, .05);font-family:system-ui,-apple-system,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;color:var(--text);background:var(--bg);-webkit-font-smoothing:antialiased}*{box-sizing:border-box}body{margin:0;min-width:320px}h1,h2,h3,h4{margin:0;letter-spacing:-.01em}p{margin:0}a{color:inherit;text-decoration:none}button{font:inherit;cursor:pointer}button:disabled{cursor:not-allowed;opacity:.45}.muted{color:var(--muted)}.small{font-size:.8rem}.sim-banner{position:sticky;top:0;z-index:50;display:flex;align-items:center;justify-content:center;gap:8px;padding:7px 12px;background:#fef3c7;color:#78350f;font-size:.82rem;font-weight:600;letter-spacing:.02em;border-bottom:1px solid #fcd34d;text-align:center}.sim-dot{width:8px;height:8px;border-radius:50%;background:#d97706;flex:none}.topbar{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 24px;background:var(--navy-900);color:#fff}.logo{display:flex;align-items:center;gap:10px;font-weight:700;letter-spacing:.14em}.logo-mark{display:grid;place-items:center;width:30px;height:30px;border-radius:8px;background:linear-gradient(135deg,var(--blue),var(--blue-hi));font-size:.95rem;letter-spacing:0}.logo-img{display:block;height:30px;width:auto;max-width:160px;object-fit:contain}.logo-by{font-size:.68rem;font-weight:500;letter-spacing:.04em;color:var(--slate-300);opacity:.75;align-self:flex-end;margin-bottom:2px}.topbar-client{color:var(--slate-300);font-size:.85rem}.powered-by{padding:10px 16px;text-align:center;font-size:.72rem;color:var(--muted);letter-spacing:.03em;border-top:1px solid var(--line);background:var(--bg)}.powered-by strong{font-weight:700;letter-spacing:.12em}.topbar-client strong{color:#fff;font-weight:600}.shell{display:grid;grid-template-columns:232px minmax(0,1fr);min-height:calc(100vh - 128px)}.sidebar{background:var(--navy-800);color:var(--slate-300);padding:18px 14px;display:flex;flex-direction:column;gap:18px}.option-switch{display:grid;grid-template-columns:1fr 1fr;gap:6px;background:var(--navy-700);padding:4px;border-radius:10px}.option-switch button{border:0;border-radius:8px;padding:8px 6px;background:transparent;color:var(--slate-300);display:flex;flex-direction:column;align-items:center;gap:2px;line-height:1.1}.option-switch button.active{background:var(--blue);color:#fff}.opt-letter{font-weight:700;font-size:.95rem}.opt-name{font-size:.7rem}.nav{display:flex;flex-direction:column;gap:2px}.nav a{padding:9px 12px;border-radius:8px;font-size:.92rem}.nav a:hover{background:#ffffff0d;color:#fff}.nav a.active{background:color-mix(in srgb,var(--blue-hi) 16%,transparent);color:#fff;box-shadow:inset 3px 0 0 var(--blue-hi)}.sidebar-note{margin-top:auto;font-size:.75rem;color:var(--slate-500)}.content{padding:24px 28px 40px;min-width:0}.page-header{display:flex;justify-content:space-between;align-items:flex-end;gap:12px;margin-bottom:18px}.page-header h1{font-size:1.45rem}.page-header p{margin-top:4px}.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:9px 14px;border-radius:9px;border:1px solid var(--line);background:#fff;color:var(--text);font-weight:600;font-size:.88rem}.btn.primary{background:var(--blue);border-color:var(--blue);color:#fff}.btn.primary:hover:not(:disabled){background:#1d4ed8}.btn.ghost{background:transparent}.chip{display:inline-block;padding:3px 9px;border-radius:999px;font-size:.72rem;font-weight:600;white-space:nowrap}.chip-blue{background:var(--blue-soft-2);color:var(--blue-deep)}.chip-slate{background:#e2e8f0;color:#334155}.chip-amber{background:#fef3c7;color:#92400e}.chip-green{background:#dcfce7;color:#166534}.chip-violet{background:#ede9fe;color:#5b21b6}.chip-red{background:#fee2e2;color:#991b1b}.ch{display:inline-grid;place-items:center;min-width:30px;height:30px;padding:0 6px;border-radius:8px;font-size:.68rem;font-weight:700;color:#fff;flex:none}.ch-instagram{background:#334155}.ch-whatsapp{background:#0f766e}.ch-facebook{background:#1d4ed8}.ch-web{background:#7c3aed}.ch-correo{background:#b45309}.seg{display:flex;flex-wrap:wrap;gap:6px}.seg button{border:1px solid var(--line);background:#fff;border-radius:999px;padding:5px 11px;font-size:.8rem;color:var(--text)}.seg button b{color:var(--muted);font-weight:600;margin-left:2px}.seg button.on{background:var(--navy-800);border-color:var(--navy-800);color:#fff}.seg button.on b{color:var(--slate-300)}.seg.small button{padding:4px 10px;font-size:.76rem}.entry{max-width:1040px;margin:0 auto;padding:48px 24px 56px}.entry-hero{text-align:center;max-width:720px;margin:0 auto 36px}.eyebrow{text-transform:uppercase;letter-spacing:.14em;font-size:.74rem;font-weight:700;color:var(--blue);margin-bottom:10px}.entry-hero h1,.closing h1{font-size:clamp(1.7rem,4vw,2.4rem);line-height:1.15}.lead{margin-top:14px;font-size:1.05rem;color:#334155;line-height:1.55}.entry-options{display:grid;grid-template-columns:1fr 1fr;gap:20px}.option-card{background:var(--card);border:1px solid var(--line);border-radius:16px;padding:26px;box-shadow:var(--shadow);display:flex;flex-direction:column;gap:12px}.option-card h2{font-size:1.3rem}.option-card p{color:#334155;line-height:1.5}.option-card ul{margin:0;padding-left:18px;color:#334155;line-height:1.7;font-size:.92rem}.option-card 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var(--line);background:#f8fafc}.avatar{display:grid;place-items:center;width:34px;height:34px;border-radius:50%;background:var(--navy-700);color:#fff;font-size:.75rem;font-weight:700;flex:none}.phone-title{font-weight:700;font-size:.92rem}.phone-sub{font-size:.72rem;color:var(--muted)}.phone-body{flex:1;padding:14px 12px;display:flex;flex-direction:column;gap:8px;overflow-y:auto;background:#fff}.phone-foot{border-top:1px solid var(--line);padding:10px;background:#f8fafc}.bubble-row{display:flex}.bubble-row.left{justify-content:flex-start}.bubble-row.right{justify-content:flex-end}.bubble{max-width:82%;padding:9px 12px;border-radius:14px;font-size:.88rem;line-height:1.4}.b-persona{background:#f1f5f9;border-bottom-left-radius:4px}.b-asistente{background:var(--navy-800);color:#fff;border-bottom-right-radius:4px}.b-equipo{background:var(--blue);color:#fff;border-bottom-right-radius:4px}.b-nota{background:#fef9c3;color:#713f12;border:1px dashed #eab308}.bubble-meta{margin-top:5px;font-size:.68rem;opacity:.7}.quick{display:flex;flex-wrap:wrap;gap:5px;margin-top:8px}.quick span{border:1px solid rgba(255,255,255,.45);border-radius:999px;padding:3px 9px;font-size:.74rem}.tag{display:block;font-size:.66rem;text-transform:uppercase;letter-spacing:.08em;opacity:.75;margin-bottom:3px;font-weight:700}.bubble-system{align-self:center;text-align:center;font-size:.76rem;color:var(--muted);background:#f8fafc;border:1px solid var(--line);border-radius:8px;padding:6px 10px;max-width:92%}.bubble-comment{align-self:stretch;font-size:.84rem;background:#f8fafc;border-left:3px solid var(--slate-500);padding:8px 10px;border-radius:6px}.script-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:20px;justify-items:center}.player{display:grid;grid-template-columns:minmax(280px,360px) 1fr;gap:28px;align-items:start}.scenarios{display:flex;flex-wrap:wrap;gap:6px;margin-bottom:16px}.scenarios button{border:1px solid 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16px;box-shadow:var(--shadow)}.appt.missed{opacity:.85}.appt-when{display:flex;flex-direction:column}.appt-day{font-size:.8rem;color:var(--muted);text-transform:capitalize}.appt-time{font-weight:700;font-size:1.05rem}.appt-main{display:flex;flex-direction:column;gap:2px;font-size:.88rem}.rules{display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:14px}.rule{display:flex;gap:14px;background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:18px;box-shadow:var(--shadow)}.rule-n{display:grid;place-items:center;width:30px;height:30px;border-radius:50%;background:var(--blue-soft);color:var(--blue);font-weight:700;flex:none}.rule h3{font-size:.98rem;margin-bottom:6px}.rule p{font-size:.88rem;line-height:1.55;color:#334155}.closing{max-width:680px;margin:24px auto;text-align:center}.steps{list-style:none;counter-reset:s;margin:28px 0;padding:0;display:flex;flex-direction:column;gap:10px;text-align:left}.steps li{counter-increment:s;display:flex;flex-direction:column;gap:2px;background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:14px 16px 14px 58px;position:relative;box-shadow:var(--shadow)}.steps li:before{content:counter(s);position:absolute;left:16px;top:50%;transform:translateY(-50%);width:28px;height:28px;border-radius:50%;background:var(--blue);color:#fff;display:grid;place-items:center;font-weight:700;font-size:.85rem}.steps span{color:var(--muted);font-size:.88rem}.closing-actions{display:flex;justify-content:center;gap:10px}@media(max-width:960px){.player{grid-template-columns:1fr;justify-items:center}.player .panel{width:100%}.two{grid-template-columns:1fr}}@media(max-width:760px){.topbar{padding:10px 14px}.topbar-client{font-size:.75rem}.shell{grid-template-columns:minmax(0,1fr)}.sidebar{min-width:0}.sidebar{padding:10px;gap:10px}.sidebar-note{display:none}.option-switch button{flex-direction:row;justify-content:center;gap:6px;padding:6px}.nav{flex-direction:row;overflow-x:auto;gap:4px;scrollbar-width:none}.nav a{white-space:nowrap;padding:7px 11px;font-size:.85rem}.nav a.active{box-shadow:inset 0 -2px 0 var(--blue-hi)}.content{padding:16px 12px 32px}.page-header h1{font-size:1.2rem}.entry{padding:28px 16px 40px}.entry-options{grid-template-columns:1fr}.inbox{grid-template-columns:minmax(0,1fr)}.inbox.has-detail .inbox-list{display:none}.inbox:not(.has-detail) .inbox-detail{display:none}.back{display:block}.handoff .btn{flex:1 1 45%}.board{grid-template-columns:repeat(5,78vw);scroll-snap-type:x mandatory}.col{scroll-snap-align:start}.bar-row{grid-template-columns:110px 1fr 40px}.appt{grid-template-columns:1fr;gap:8px}.phone{max-width:100%}}